Shipping & Return Policy

Processing Time

I'm a one woman bakery and make all products by hand. Our current processing time is between 7 to 21 business days. All items are made to order and some require more time than others. Please reach out for an accurate processing time for your order.


Treats by Marisol has a flat rate shipping fee of $6 for the United States and Canada. We are NOT responsible for any damages and/or lost items once the item has left our care. We will ensure our treats are properly packaged and labeled as fragile. Unfortunately the way UPS, USPS and other mailing services handle our packages is out of our control. Considering our dog treats are ALL handmade and hand decorated, it is not possible for us to grant you a FULL refund if package is damage or lost. We love our customers and we want to give you all the best experience, but PLEASE read our terms and conditions before purchasing. We reserve the right to alter shipping costs as prices associated change.

Return Policy

All products are made to order and cannot be returned or exchanged. Treats by Marisol will send you a picture of final product before shipping, once approval is received and package is sent out, we will not accept any returns or exchanges. We want to ensure you have the best experience with us, so please always read out terms and conditions before purchasing.